Video: How to open my Alter Ego and remove the filter assembly?

Your Alter Ego duo should be easy to open and handle. If it's not the case there might be a problem. Here's a short video that should help you troubleshoot the opening of both caps and the removal of the Ego filter assembly from the bottle. Please contact us by opening a new ticket if you still can't easily open your Alter Ego after watching this.

 

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