Our Warranties
100/60 SATISFACTION WARRANTY
We include a 60-day 100% satisfaction warranty with each filtration fountain OVOPUR and TOWER. If for any reason you are not completely satisfied with your purchase, return it within 60 days of receipt of shipment and we will gladly replace the product, exchange it for another or refund the purchase price of the item.
ACCIDENTAL BREAKAGE WARRANTY
This warranty covers all porcelain and glass parts of our water fountains OVOPUR and TOWER against accidental breakage under normal conditions of use. If for any reason you accidentally break a piece of glass or porcelain from your device, we will replace it free of charge for a period of two (2) years after delivery.
MANUFACTURER'S WARRANTY
Each product we sell is covered by our 2 years manufacturer's warranty on bases, valves and parts such as silicone gaskets for malfunction or premature degradation in normal use. If you experience any problem during the warranty period, we will be able to provide exchange or repair services if necessary.
GOOD SERVICE WARRANTY
Our business is a family business. We strive to provide a personal touch and a level of service that is increasingly rare. Please be aware that we will always strive to satisfy you. You can buy with confidence, because with every order we ship comes the promise of the best value, the best quality and the best service.
We are committed to providing personalized and quality customer service. Do not hesitate to let us know if you believe that the service received does not live up to this commitment.
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